No-Hassle Return Policy

If for any reason you need to return or exchange an item, just contact our Customer Service and we'll take care of the rest! For returns, we will gladly refund your order minus shipping and applicable restock fees. Don't like it and want an exchange? Send it back to us! You can return items here:

Heartland Hatters
Attn: Exchanges/Returns
3 W. College Drive, Dock A
Arlington Heights, IL 60004

sales@heartlandhatters.com

224-612-4510

You can see our complete refund and exchange policy here.

Price Match Policy

If you find a lower advertised price on an identical branded item currently available for delivery to your home, Heartland Hatters will match the competitor's verified total price. Total price is an "apples-to-apples" comparison that includes shipping and handling charges, taxes, and any other applicable fees. A price match is subject to verification of the competitor's total price and is not available on discounted, out-of-stock, or limited quantity products or in the case or typographical or other errors. Please contact us to request a price match.